fui9 Terms and Conditions

1. General Introduction and Acceptance

By using the fui9 website (https://fui9.cam) you are fully agreeing to these terms and conditions. By accessing the fui9 platform, creating an account, playing games, or using any service, you are bound to follow these terms.

These terms and conditions are a legal agreement. If you do not agree with any part of these terms, please refrain from using the fui9 platform.

fui9 is an online gaming and betting platform that provides cricket betting, slot games, live casino, and other gaming services for users in Bangladesh. These terms and conditions apply to the use of all services on this platform.

2. Account Registration and Eligibility

To open an account and use services on fui9, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must be a resident of Bangladesh.
• You must be legally eligible to participate in online gaming.
• Each user may create only one account. Creating multiple accounts is strictly prohibited.
• All information provided during registration must be completely truthful, accurate, and up to date.

2.1 Identity Verification (KYC)

fui9 may request documents for identity verification at any time. This may include a National Identity Card (NID), passport, or other government-issued identity documents. Failure to complete identity verification may result in the account being suspended or closed.

2.2 Providing False Information

If a user provides false, incorrect, or misleading information, fui9 reserves the right to immediately close the relevant account and forfeit any balance held in that account.

3. Account Security and Responsibility

The security of your fui9 account is entirely your responsibility. Please follow the guidelines below:

• Always keep your login credentials (username and password) confidential.
• Never share your account details with any third party.
• Use a strong password and change it regularly.
• If you notice any unauthorized access or unusual activity, contact us immediately.

You are responsible for all transactions and activities carried out from your account. fui9 is not liable for any loss resulting from unauthorized access, unless it can be proven that the loss was caused by fui9's negligence.

4. Deposits, Withdrawals and Payments

4.1 Deposits

The following payment methods are accepted for depositing funds into fui9: bKash, Nagad, Rocket. The minimum deposit amount is ৳500.

• All deposits must be made from a payment account held in the name registered on the account.
• Depositing using a third-party payment account is prohibited.
• After funds are deposited, they are generally reflected in the account within a few minutes.

4.2 Withdrawals

The following conditions apply when withdrawing funds from fui9:

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally completed within 5 to 30 minutes.
• Withdrawals can only be made to a payment account held in the name registered on the account.
• Identity verification may be required before a withdrawal can be processed.

4.3 Currency

All transactions on fui9 are carried out in Bangladeshi Taka (৳ / BDT).

5. Bonuses and Promotional Offers

fui9 provides various bonuses and promotional offers. The following general terms apply to the use of these offers:

5.1 Welcome Bonus

fui9's welcome bonus is up to 150% on the first deposit, with a maximum of ৳20,000. This bonus has a 20x wagering requirement.

5.2 General Bonus Terms

• Each bonus offer has its own detailed terms, which will be communicated at the time the offer is made.
• Bonus funds may only be used on specific games unless otherwise stated.
• A bonus offer cannot be claimed more than once.
• Winnings earned from a bonus cannot be withdrawn until the bonus terms have been met.
• fui9 reserves the right to change, suspend, or cancel any bonus offer at any time.

5.3 Bonus Abuse

If bonus abuse or an attempt to collect bonuses through fraudulent means is detected, the account will be closed and all bonuses and associated winnings will be forfeited.

6. Gaming Rules and Fair Play

fui9 is committed to ensuring a fair and transparent gaming environment for all users.

6.1 Game Results

All games on fui9 use certified Random Number Generator (RNG) technology. Game results are completely impartial and not predetermined. We use software from accredited game providers to ensure fair play.

6.2 Technical Issues

In the event of a technical problem or disconnection during a game, fui9 will treat the last recorded state on the server as final. If a bet remains incomplete due to a technical error, the bet amount will be refunded.

6.3 Game Providers

fui9 offers games from various international game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi. Each game provider has its own gaming rules.

7. Prohibited Activities and Liability

The following activities are strictly prohibited on the fui9 platform:

• Any form of fraud, manipulation, or attempt to gain unfair advantage.
• Attempting to access another user's account.
• Creating multiple accounts to claim bonuses or promotional offers more than once.
• Using the platform for money laundering or illegal financial transactions.
• Using bots, automated software, or other technical tools to gain an advantage.
• Harassing, threatening, or misconduct toward other users.
• Conducting transactions using a third-party payment account.

If a user is found to be involved in any of the above prohibited activities, fui9 reserves the right to immediately close the account, forfeit the balance, and take legal action if necessary.

8. Responsible Gaming

fui9 places the highest importance on responsible gaming. We believe that gambling is a form of entertainment — it should never be used as a source of income or a solution to financial problems.

8.1 Keep Yourself Safe

• Never bet more than you can afford to lose.
• If you notice signs of addiction to gaming, take a break.
• Set deposit limits if needed.
• If you feel that gaming is having a negative impact on your daily life, contact our support team.

8.2 Self-Exclusion and Limit Setting

If you feel your gaming is getting out of control, you can contact our support team to request a temporary break or permanent closure of your account. For more information, visit our Responsible Gaming page.

9. Copyright and Intellectual Property

All content on the fui9 website — including logos, designs, text, graphics, software, code, and other materials — is protected by fui9's exclusive copyright.

Reproducing, distributing, transmitting, or using any content from the platform without prior written permission from fui9 is prohibited. Attempting to reverse-engineer the platform's software or games is also prohibited.

10. Privacy and Data Protection

fui9 places the highest importance on the privacy and protection of your personal information. We use SSL encryption technology to keep all your data secure.

To learn more about how your personal information is collected, used, and protected, please read our Privacy Policy.

10.1 Information Sharing

fui9 does not sell your personal information to third parties. However, information may be shared in the following cases:

• At the request of authorities to fulfill legal obligations.
• With trusted payment providers for payment processing.
• To prevent fraud and ensure security.

11. Account Suspension and Closure

11.1 Closure Initiated by fui9

fui9 may suspend or permanently close any account in the following circumstances:

• Violation of these terms and conditions.
• Fraudulent activity or suspicious behavior.
• Providing false information or failure to complete identity verification.
• Suspected money laundering or illegal activity.
• Operating multiple accounts.

11.2 Closure Initiated by the User

You may contact our support team at any time to close your account. Please withdraw any available balance before closing the account.

12. Limitation of Liability

fui9 is not liable for the following:

• Any losses caused by internet disconnection or technical failures.
• Losses caused by the user's own negligence or by third parties.
• Circumstances beyond our control (force majeure).
• Business or indirect losses arising directly or indirectly from use of the platform.

fui9 always strives to provide a safe and reliable gaming environment through fair play and SSL encryption.

13. Dispute Resolution & Contact

If any dispute arises between fui9 and a user, both parties will first attempt to resolve it through discussion.

13.1 Filing a Complaint

If you have a complaint, please contact our support team. We take every complaint seriously and try to resolve it as quickly as possible.

13.2 Contact Methods

Our support team is available 24 hours a day, 7 days a week to serve you in Bengali.